Our standard ground shipping takes approximately 2 to 3 business days within the continental United States via USPS. Please allow an additional 1-2 business days for processing.
International orders are shipped via DHL and usually takes 4-5 business days to reach its destination. Please allow an additional 1-2 business days for processing.
If you have not received your order within 14 days from your purchase date, please contact our customer care to request a reshipment of your order.
If you entered the wrong address on our order form and we are forced to reship your package, there will be an additional shipping and handling charge equal to your original order.
To check the status of your order, update your mailing address or request reshipment because you never received your product, contact firstname.lastname@example.org.
We are not currently shipping to Russia due to the fact that customs won't let any of our shipments in to the country.